Training Solutions: Making Sales Teams Successful in Their Environment

RBD has an extensive library of retail sales training courses covering everything from sales to operations, and customer service to business acumen.

We’ll work with you to understand your challenges and goals and deliver an effective retail training program that fits your budget and timeline.

Whether you need a standard off-the-shelf program that can be implemented quickly and easily, or a fully customized, multi-level program, count on our seasoned retail training team to deliver it.

“The RBD team delivered the best training program I’d ever seen. They ‘get’ wireless retail and we saw immediate results.”

Training That Gets Results

Who We Train

training option 6

While many of our training programs are designed for wireless carriers and dealer agents, we also offer training programs for every level and every type of retail organization, including:

  • Carrier Indirect Sales Staff
  • Dealer Owners and Principals
  • Regional and District Management
  • Retail and B2B Managers
  • Sales and Store Managers
  • B2B and Retail Sales Reps
  • Call Center and Customer Service Reps

We Do Things Differently

training option 2

  • Our training combines visual, audible and mechanical learning styles – People learn best by seeing, hearing and doing
  • We use a high energy, entertaining approach – Training must match the expectations of today’s multi-media, fast paced and entertainment-driven society
  • A high level of role playing is emphasized – Role playing the sales process builds confidence, increases retention and eases application on the sales floor

Mastering Wireless Sales

Mastering Wireless Sales - specifically designed for wireless retail store training

We recently leveraged our extensive experience and know-how in wireless to create an e-learning course devoted to the industry. Through an engaging video series, an online portal that tests students’ knowledge and reports results to owners, and coaching and student workbooks that facilitate learning, you can have a cutting-edge training program in place in almost no time and scale it to your company’s needs. Learn more by clicking here.

Arm Your Staff With the Right Tools

Our training approach and training materials make a tremendous difference in retention and results.