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Sales Skills Mystery Shop
Non Members Cost : $50
Members Cost : $40
Let RBD give you an impartial and unvarnished evaluation of the selling skills of your retail team. Our Retail Selling Skills mystery shop will evaluate such areas as greeting, the number and quality of qualifying questions, use of the feature/benefit formula in the presentation, closing skills, and more. You will receive a detailed report on each store mystery shopped on your behalf. All mystery shops are reviewed for accuracy before they are...
Visual Image and Merchandising Mystery Shop
Non Members Cost : $50
Members Cost : $40
If you have a chain of stores you know you can’t put your eye on them as much as you like. Clean and well merchandised stores sell, so let RBD give you an impartial and unvarnished evaluation of your store image. Our Merchandising mystery shop will evaluate such areas as cleanliness, accessory merchandising, pricing, organization, ability to demonstrate the product, availability of sales collateral and more. You will receive a detailed...
Product Knowledge Mystery Shop
Non Members Cost : $50
Members Cost : $40
Make sure your customers are getting all the information they need to make a great buying decision. In today’s world of smartphones, failure to educate your customer can result in lost sales opportunities or chargebacks. Our Product Knowledge mystery shop will evaluate such areas as communication of the basic of phones and rate plans, understanding of data services , and more. You will receive a detailed report on each store mystery shopped on...
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Learn about RBD, the nation's leading provider of outsourced retail management, staffing & training for the wireless and telecommunications retail industries.
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WIRELESS DEALER TRAINING
Wireless retail sales training that's smart, fun, and affordable? Only RBD could bring it to you!
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INSTRUCTOR LED TRAINING
RBD's Instructor Led Training will take your sales associates to the next level.
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SEE WHAT CUSTOMERS SEE
Find out what's going on in your stores when you're not there.
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