What Makes us Better

Technology • Quality • Experience.

RBD's mystery shopping programs provide a number of unique benefits to its clients:

Use of Technology
All shops are created, entered and distributed via the web for maximum speed and efficiency.  Additionally, our systems allow for granular analysis of data, reporting, etc.  The system also allows for shops and information to be “pushed” to clients mobile devices creating actionable and near instant feedback.

Quality of Shops
Our experts carefully screen, train and test shoppers to ensure the highest quality shops.  Additionally, our Auditors are experienced in retail from the client’s perspective, and understand what is important to the client.  In most cases the Auditors and Program Administrators have utilized Mystery Shopping in their previous jobs.  This is a key benefit to clients who are used to shops from other Mystery Shopping companies that are often inaccurate, or lack the information valuable to the Technology and Wireless retail field.

Management’s Retail & Wireless Experience
TechnologyStoreShopper.com is operated by RBD’s Executive team.  As such all programs are tailored specifically to the needs and requirements for effective mystery shopping for technology and wireless.  Our management team has the benefit of having sat on “both sides of the desk”, and therefore are able to deliver a better end product to its Mystery Shopper clients.

In addition, RBD management utilizes TechnologyStoreShopper.com for internal review effectively turning the microscope inward to gain perspective and additional feedback to further improve operations.

Call us today to find out how we can build a more effective mystery shopping program for your organization.