RBD Retail Business Development - Training for Cellular Dealers. Retail Manager Training. Sales Training. Accessory Training.

Training for Cellular Dealers and Agents

A challenging marketplace
In today's environment, wireless and cellular dealers face many tough challenges. Training is no exception. As a dealer, you know where you need to get to. The challenge is finding the time and resources to get it all done.

But RBD can help
The team at RBD has been in your shoes. We've opened stores. We've run stores. We've done more with less. We knew what the opportunity was, but just couldn't get to it ourselves. This "being in your shoes" is how RBD training solutions were born. That was then, this is now. We've built the solutions to help you get there.

Training Programs that Get Results
Call it the low hanging fruit. Over the years, we've worked with hundreds of stores and there is always a common set of needs and challenges. Some of our programs that help solve these challenges and get dealers on the success track include:

Sales Track

Beat Your Best™
Selling Value in Wireless
Transitioning to Business Consultants
Handling Difficult Customers
Selling Accessories and Attachments
Improving Data Sales

Management Track

Business Acumen and Planning
Building a Direct Sales Force
Recruiting and Retention
Time and Project Management
Recruiting Qualified Agents

Operations Track

Managing Cash Flow
Inventory Management
Getting the Most from Your POS
Conducting Quality Store Visits

Marketing Track

Merchandising and Store Image
Local Marketing Tactics
Maximizing Co-Op Effectiveness

The Keys to Success
Because we are who we are, we can deliver the most effective training programs. We can train your trainers, then we can provide the guidance and performance management to make sure your team stays on track. Want even more? How about the most effective tool to gain maximum ROI from your training…mystery shopping. RBD's unique programs allow you to shop your locations, right after your training, with shops that are integrated to the training and designed to measure what we train. This powerful tool means your management team will get immediate feedback, and a customer's view of what your team is REALLY doing. We deliver unparalleled cellular dealer programs that work.

Not your typical consultants
We're not just a big company full of consultants that tell you that you should "sell more" and "reduce your costs." We are a company they will show you how to do it, with real world experience, and a real understanding of the challenges you'll face. We'll give you the tools, show you the pitfalls, guide you to success all along the way.

Sustainable programs
Our programs are also not one-time events. Critical to the success of training is follow up. A one time class does not get it done. We know that, and we've designed our cellular dealer programs to be effective and lasting.

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