Catalog

Qualifying Questions

Module #4 of our “Basic Retail Selling Skills” Suite, this course includes narration, interactive activities, a quiz, and a certificate of completion. Check out our package pricing for all eight modules of the Basic Retail Selling Skills Suite!

This course will teach you how to properly ask the right qualifying questions, getting the customer to tell you about their lifestyle and their needs. 

Properly qualifying customers will uncover the customer’s needs and wants. When you qualify a customer you will be able to properly present them with the products and services that they want.

This course will teach you how to properly ask the right qualifying questions, getting the customer to tell you about their lifestyle and their needs.                  

This is the third step in your sales process.

When you complete this course you will be able to:

•          Develop a series of questions that give you the answers you need to make appropriate recommendations to the customer.
•          Improve the effectiveness of your qualifying questions doubling your close rate.
•          Use the answers from said questions to develop an effective and thorough sales presentation.
•          Set yourself up for an effective close thus increasing your close rate by 50%.
•          Answer any objections you get from the customer further into the sales process.
•           Differentiate between customers and identify where they are in the buying process.