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Product Knowledge Mystery Shop

Non Members Cost : $50

Members Cost : $40

Make sure your customers are getting all the information they need to make a great buying decision. In today’s world of smartphones, failure to educate your customer can result in lost sales opportunities or chargebacks. Our Product Knowledge mystery shop will evaluate such areas as communication of the basic of phones and rate plans, understanding of data services , and more. You will receive a detailed report on each store mystery shopped on your behalf. All mystery shops are reviewed for accuracy before they are published. Retail Business University members receive a 20% discount so become a member today!

Learn About Us...............

Learn about RBD, the nation's leading provider of outsourced retail management, staffing & training for the wireless and telecommunications retail industries.

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CORPORATE PROGRAMS

For carriers, master agents, manufacturers and suppliers.

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WIRELESS DEALER PROGRAMS

For Independent Agents, Dealer Principals, Retail Management.

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INSTRUCTOR LED TRAINING

RBD's Instructor Led Training will take your sales associates to the next level.

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BEAT YOUR BEST

Drive your team to Beat their Best! Realize better results, start today.

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